Clarity. Direction. Peace of mind.
Your business shouldn't run on stress, sticky notes and sheer will.
Strategic operations support for owners who are ready to stop being the bottleneck in their own business.
You're good at what you do.
Your clients know it.
But behind the scenes, the business is running on you — your memory, your availability, your energy to hold it all together.
Decisions pile up. Projects stall. You can't step away without something slipping.
And that next level you can almost see from here? It keeps moving just out of reach.
It doesn't have to stay that way.
"You want Lisa's eyes and brain on your business. She helped me prioritize what mattered most, implement smart systems, and think beyond just the immediate fire drills. The peace of mind I've gained is priceless."
— L. McHargue, Consultant & Trainer
HOW IT WORKS
1. Discovery Call
We figure out where things are hard and whether we're the right fit.
2. Map Your Business
We look at your entire business together and build a plan you can actually follow.
3. Get to Work
Me in your corner, every week, keeping things moving.
STRATEGIC MAPPING™ INTENSIVE
Get everything out of your head and into a plan.
Who this is for
You know your business has grown past what you can hold in your head — but you're not sure where to focus first. You need clarity and a concrete plan, not more hustle.
What changes
You stop reacting and start moving in a clear direction — with a complete 12-month strategic plan, prioritized by quarter, across every area of your business.
- Your Mission, Vision, and Values defined and documented
- All 7 areas of your business assessed — what's working, what isn't, what's missing
- A complete 12-month plan you and your team can actually follow and finish
One time investment
$1,500
- - -
FRACTIONAL DIRECTOR OF OPERATIONS
Ongoing operational leadership so your business stops depending on you for everything.
Who this is for
You're past the planning stage. You need someone embedded in your business, thinking through decisions with you and making sure the right work actually gets done — week after week.
What changes
Your team knows what to do. Projects move forward. You focus on the work only you can do.
- Begins with a Strategic Mapping™ Intensive — so we understand your whole business before we touch any single part of it
- Weekly embedded support — decisions, priorities, and projects managed alongside you
- Systems, processes, and team structure built to run without you in the middle of everything
Investment
$2,500 per month engagement
- - -
PROJECT MANAGEMENT
A specific problem solved, start to finish.
Who this is for
You don't need ongoing support — you have a specific gap that needs fixing. A broken process, a system that doesn't exist, something that's been on your list too long.
What changes
The thing that's been sitting undone gets scoped, scheduled, and finished.
- Clear scope, clear timeline, measurable outcome
- Get in, fix it, get out
Investment
Scoped per project
"Lisa is brilliant at identifying strategies that reduce friction and build real ease into your business. She helped me create simple, sustainable solutions that made everything feel less like a burden — and more like the business I actually wanted to run. Even more importantly, she's one of the most honest and ethical professionals I've ever worked with."
— K. Robertson, Legal Consultant
I'M LISA,
I know what it feels like to be the person everyone depends on to get it right.
For 19 years I managed payroll and HR for 650+ employees at a California community college — complex systems, high stakes, no margin for error.
And for the past decade I've worked inside online businesses as a VA and ops manager, running operations from the inside out.
I've seen businesses at every stage and I know exactly what holds them together and what quietly pulls them apart.
I'm a Director of Operations and licensed as a Strategic Mapping Consultant through The Ops Authority™
"Before doing strategic mapping, I was a little nervous about talking about the current state of my newly formed business. Lisa has such a calm and assuring energy about her. She made me feel peaceful and confident. After strategizing with her, I was able to gain a new high ticket client within a week and 5x my monthly recurring revenue. She really is the best!"
— R. Nash, Founder of Mae North
FAQs
Q: Who is this for?
Small business owners — coaches, consultants, service providers, firm and agency owners — who are good at their work but overwhelmed by the operational side of running it.
You don't need to be in crisis. You just need to be ready for things to feel easier.
Q: Why do we start with mapping?
Because jumping into support without understanding your entire business is how things get missed.
Strategic mapping gives us both a clear picture of what's working, what isn't, and where to focus first. It's the foundation everything else is built on.
Q: What's the difference between a Virtual Assistant, an Online Business Manager, and a fractional Director of Operations?
A VA handles tasks you assign them — email management, scheduling, admin support. They execute what's on the list.
An OBM manages the day-to-day operations and team — keeping projects moving and people accountable.
A Fractional Director of Operations works at a higher level.
I look at your entire business — your systems, your team structure, your processes, your priorities — and make sure everything is working together the way it should. I help you make better decisions, build the right infrastructure, and create the conditions for your business to run without you in the middle of everything.
You bring the vision. I build the structure around it.
Also offering Business Continuity consulting for small business owners ready for succession whether it's planned or not.