Clarity. Direction. Peace of mind.

Your business shouldn't run on stress, sticky notes and sheer will.

There's a better way — and it starts with the right systems, structure and support.

You're good at what you do.
Your clients know it.

But behind the scenes, the business is running on you — your memory, your availability, your energy to hold it all together.

Decisions pile up. Projects stall. You can't step away without something slipping.

And that next level you can almost see from here? It keeps moving just out of reach.

It doesn't have to stay that way.

HOW IT WORKS

1. Discovery Call

We figure out where things are hard and whether we're the right fit.

2. Map Your Business

We look at your entire business together and build a plan you can actually follow.

3. Get to Work

Me in your corner, every week, keeping things moving.

Running a business well is hard work. And most of it still depends on you.

You don't have to keep doing it alone.

OPERATIONS PARTNER —  $1,500 per month

We start by mapping your business together — your systems, your priorities, your plan.

Then I'm in your corner every week, keeping things on track, thinking through decisions with you, and making sure the right work actually gets done.

This is ongoing, embedded operational support. Not task work. Not coaching.

The right systems, structure and someone invested in how your business actually runs.

*3-month minimum

- - -

PROJECT-BASED OPERATIONS  —  starting at $2,000

Sometimes you don't need ongoing support — you need a specific problem solved. A process that's broken. A system that doesn't exist. An operational gap that's been on your list too long.

We map it clearly, set a timeline, and get it done.

Scoped to your project.

I'M LISA,

I know what it feels like to be the person everyone depends on to get it right.

For 19 years I managed payroll and HR for 650+ employees at a California community college — complex systems, high stakes, no margin for error.

And for the past decade I've worked inside online businesses as a VA and operations manager, running operations from the inside out.

I've seen businesses at every stage and I know exactly what holds them together and what quietly pulls them apart.

I'm certified as a Director of Operations and licensed as a Strategic Mapping Consultant through The Ops Authority™.

And I work virtually with a small number of clients at a time — because the people I work with deserve someone who actually knows (and cares about) their business, not just a version of it.

FAQs

 
Q: Who is this for?

Small business owners — coaches, consultants, service providers, firm and agency owners — who are good at their work but overwhelmed by the operational side of running it.

You don't need to be in crisis. You just need to be ready for things to feel easier.

 
Q: Why do we start with mapping?

Because jumping into support without understanding your entire business is how things get missed.

Strategic mapping gives us both a clear picture of what's working, what isn't, and where to focus first. It's the foundation everything else is built on.

 
Q: What's the difference between a VA, an OBM, and a strategic Operations Partner?

A VA handles tasks you assign them. An OBM manages the day-to-day operations and team.

As your Operations Partner I work at a higher level — thinking strategically about your whole business, helping you make better decisions, and keeping the right things moving.

You bring the vision. I help you build the structure around it.

Also offering Business Continuity consulting for small business owners who need a plan for succession whether it's planned or not.